Harrowing tales reveal 'worst' flaws of $44 billion life insurance industry

By Eryk Bagshaw
Updated February 23 2017 - 1:08am, first published 12:19am
Finance Sector Union of Australia National Secretary Geoff Derrick says "the human consequences will be potentially catastrophic".  Photo: Darren Pateman DJP
Finance Sector Union of Australia National Secretary Geoff Derrick says "the human consequences will be potentially catastrophic". Photo: Darren Pateman DJP
CommInsure whistleblower Benjamin Koh, who requested his identity be protected.  Photo: Fairfax Media
CommInsure whistleblower Benjamin Koh, who requested his identity be protected. Photo: Fairfax Media
In its submission, CommInsure said it found no evidence to substantiate any of the allegations of wilful misconduct or any systemic issues regarding inappropriate decline of claims.   Photo: Michael Clayton-Jones
In its submission, CommInsure said it found no evidence to substantiate any of the allegations of wilful misconduct or any systemic issues regarding inappropriate decline of claims. Photo: Michael Clayton-Jones

Richard Rugerrio had a heart attack, a triple bypass, a spinal injury, and a mild stroke.

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