About half of us believe life won't be back to normal this time next year.

And around two in five admit they need more support to cope with, and recover from, the pandemic.

More than a year in, it is beginning to hit home that COVID-19 is a long-term proposition, on top of the fires, floods and cyclones which are increasingly a part of Australian life.

Australian Red Cross is seeing communities draw on levels of resilience we haven't previously needed. We know people in Australia are generous.

An astounding majority (90 per cent) believe we must look after the most vulnerable - the elderly, those with mental health concerns, and those who simply don't have the support networks, capacity, or resources to get through this.

Red Cross teams are at the ready to continue providing that support. In fact, demand for our services since the pandemic hit is higher than at any time since World War II.

Volunteers have made more than 239,461 wellbeing calls providing psychological first aid, information and services to 95,166 people across the country in quarantine and self-isolation.

This companionship and support cannot be underestimated for those experiencing anxiety, brought about by an extended period of isolation.

We've helped about 150,000 people on temporary visas who had no access to mainstream support including reaching more than 30,000 people through food parcels.

As COVID-19 came to light, we have reached more than 630,000 people with important information to help them seek support, all translated into 18 languages.

In disaster-affected locations, like in Victoria this month, our teams continue to provide psychological first aid, help conduct humanitarian needs assessments and get communities on the long road to recovery.

As part of the world's largest humanitarian organisation, we fundamentally believe no one should be left behind.

This era, more than ever, has underlined our collective vulnerability: as the World Health Organization says, none of us is safe until all are safe.

None of our work is possible without the generous support of our community, whether donating time and expertise through volunteering or making a financial donation.

As the end of financial year approaches, Red Cross is asking Australians who have the means to consider making a tax-deductible donation to redcross.org.au.

It means we can continue to deliver services around the clock, no matter what crisis this country faces.

Andrew Coghlan is head of emergency services for Australian Red Cross.